Terms & Conditions – What You Need to Know Before Using Cassino Game

1. Introduction

Welcome to Cassino Game. This Terms and Conditions document serves as a legal agreement between Cassino Game and all its users. By accessing the platform or creating an account, you are deemed to have accepted all of these terms.

Cassino Game is an online gaming platform serving users in Bangladesh, offering casino games, Sports Betting, lottery, and a range of other entertainment options. We operate with full transparency and are committed to ensuring our users can make informed decisions.

2. Eligibility & Age Requirements

The following requirements must be met to use Cassino Game. If a user accesses the platform without meeting these requirements, we reserve the right to close their account at any time.

• You must be at least 18 years old. Cassino Game does not provide services to minors under any circumstances.
• You must play under your own name and with your own funds. Managing an account on behalf of another person is strictly prohibited.
• You must not be subject to any restrictions that make online gaming illegal for you.
• You cannot register if you are on the self-exclusion list.
• Each individual may hold only one account.

3. Account Registration & Management

Creating an account on Cassino Game is completely free. However, providing accurate and truthful information at registration is mandatory. Inaccurate details may cause issues with payment processing later on.

• The name, mobile number, and email provided at registration must be accurate and will be verified at a later stage.
• Keep your account password confidential. Do not share it with anyone.
• If you notice any suspicious activity on your account, please notify the support team immediately.
• Each person may only create one account. If multiple accounts are created, all accounts will be closed and all balances will be forfeited.
• KYC (Know Your Customer) verification is mandatory for large transactions.
• To update any information on your account, please submit a request through support.

Cassino Game may request KYC verification for any account. This typically requires a copy of a national ID card, passport, or driving licence. Withdrawals may be restricted until verification is complete.

4. Deposit & Withdrawal Policy

Cassino Game supports transactions directly in Bangladeshi Taka (BDT) via bKash, Nagad, Rocket, and other mobile banking methods. The key rules for deposits and withdrawals are outlined below.

• Minimum deposit amount is ৳500. A maximum limit per single transaction may apply.
• Withdrawals are typically processed within 24 hours. Completing KYC verification may speed up the process.
• Withdrawals are generally processed via the same method used for the deposit.
• KYC verification must be completed before a withdrawal can be processed.
• If there is an active bonus on your account, wagering requirements must be met before a withdrawal can be made.
• For any transaction-related issues, contact our 24/7 support.

5. Bonus & Promotion Terms

Cassino Game offers a variety of bonuses and promotions. Each bonus comes with its own specific terms, which you should read carefully before accepting.

• The welcome bonus is available to new members only and applies once per account.
• A wagering requirement must be met before a bonus can be cashed out. This is typically 25–35 times the bonus amount.
• Each bonus has a set expiry period. If the conditions are not met within that time, the bonus will be cancelled.
• Winnings from free spins may also be subject to wagering requirements.
• Some games may not count 100% toward bonus wagering requirements. This will be specified with each bonus.
• Cassino Game reserves the right to modify or cancel any bonus at any time.

6. Gameplay Rules

All games on Cassino Game are powered by internationally certified RNG (Random Number Generator) technology, meaning every game outcome is entirely random and cannot be predetermined by anyone.

• If your internet connection drops during a game, the outcome will be determined based on the system records.
• Each game has its own rules. Make sure you understand them before you play.
• Payouts resulting from technical errors may be voided.
• In Live Casino games, the dealer's decision is final.
• Minimum and maximum bet limits are set individually for each game.

7. Prohibited Activities

Cassino Game is committed to maintaining a fair and secure gaming environment. The activities listed below are strictly prohibited and will result in account suspension.

• Using any software, bot, or automation tool to play games.
• Creating multiple accounts to claim bonuses or other benefits.
• Attempting to collude with other players to influence game outcomes.
• Using the platform for money laundering or any other illegal financial activity.
• Operating an account using a false identity or another person's details.
• Attempting to hack or gain unauthorised access to Cassino Game's systems.

8. Responsible Gaming

Cassino Game believes gaming is entertainment, not an addiction. We actively support our users in building healthy gaming habits.

• You can set your own daily, weekly, or monthly deposit limits.
• You can set a session time limit to control how long you spend gaming.
• A cooling-off option is available for short breaks (24 hours to 30 days).
• You can opt for self-exclusion if you need an extended break.
• If you're experiencing a gambling problem, our support team can connect you with professional help.

Problem gambling is a serious concern. If you feel you are losing control over your play, please contact us or Responsible Play Please read the page.

9. Privacy & Data Protection

Protecting your personal information is one of our top priorities. Cassino Game will never sell your data to third parties.

• All data is protected with 256-bit SSL encryption.
• Financial transaction data is stored with bank-grade security.
• Information may be disclosed to authorities only when required by legal obligation.
• For more details, visit our Privacy Policy Read.

10. Account Closure & Suspension

You may request to close your account at any time. Cassino Game also reserves the right to close or suspend an account under the following circumstances.

• Any violation of these terms and conditions.
• Suspected fraud, money laundering, or illegal activity.
• KYC verification has not been completed.
• Accounts that have been inactive for an extended period (typically 12 months).
• At the user's own request.

Any remaining balance at the time of account closure will be returned in accordance with our policy, unless it has been forfeited due to fraud.

11. Dispute Resolution

For any disputes or complaints, please reach out to the Cassino Game support team first. We always aim to resolve issues directly.

• An initial response will be provided within 7 business days of receiving your complaint.
• Complex matters are aimed to be resolved within a maximum of 30 days.
• In the event of a dispute over game results, the Cassino Game server logs will be treated as the final authority.

12. Policy on Rule Changes

Cassino Game reserves the right to update these Terms & Conditions at any time. Any changes will be posted on the website and a notification will be sent to your registered email.

• For significant changes, you will be notified at least 7 days in advance.
• Continued use of the platform after any changes are made will be considered acceptance of the updated terms.
• If you do not agree to the updated terms, you may close your account.

These Terms and Conditions were last updated in January 2026. Cassino Game encourages you to read this document in full and enjoy a transparent, enjoyable gaming experience.